Please ensure your photos are cropped exactly as you want them using our upload interface. We only receive the final cropped versions and do not see or have access to the original images. We also do not edit, adjust, or enhance your photos. The cropped image you submit is the one we will use for your magnet, so please review it carefully before finalizing. MN Designs is not responsible for the quality, composition, or cropping of images submitted through the interface.
Because every MN Designs product is custom-made using the photos you provide, we’re unable to accept returns, refunds, or exchanges once production has started.
Your satisfaction is very important to us. We carefully hand-package each order using high-quality, protective materials to help ensure it arrives at your door in perfect condition. MN Designs is not responsible for damage caused during transit by shipping carriers, but we do everything possible to make sure your printed memories are safely prepared for shipping.
For any additional inquiries on refunds and returns, please contact us at [email protected] or fill out a contact slip through our contact us page.